Your IP : 3.23.128.245
<?php
namespace Bitrix\ImBot\Bot;
use Bitrix\Main\Config\Option;
use Bitrix\Main\Localization\Loc;
Loc::loadMessages(__FILE__);
class Support24 extends Network
{
const BOT_CODE = "support24";
const SUPPORT_LEVEL_NONE = 'none';
const SUPPORT_LEVEL_FREE = 'free';
const SUPPORT_LEVEL_PAID = 'paid';
const SUPPORT_LEVEL_PARTNER = 'partner';
const SUPPORT_TIME_UNLIMITED = -1;
const SUPPORT_TIME_NONE = 0;
const SCHEDULE_ACTION_WELCOME = 'welcome';
const SCHEDULE_ACTION_INVOLVEMENT = 'involvement';
const SCHEDULE_ACTION_MESSAGE = 'message';
const SCHEDULE_ACTION_PARTNER_JOIN = 'partner_join';
const SCHEDULE_DELETE_ALL = null;
const INVOLVEMENT_LAST_MESSAGE_BLOCK_TIME = 8; // hour
const LIST_BOX_SUPPORT_CODES = Array(
'ru' => '4df232699a9e1d0487c3972f26ea8d25',
'default' => '1a146ac74c3a729681c45b8f692eab73',
);
private static $isAdmin = Array();
private static $isIntegrator = Array();
public static function getUserSupportLevel()
{
if (Partner24::getBotId() && Partner24::isActiveSupport())
{
return self::SUPPORT_LEVEL_PARTNER;
}
else if (self::getBotId() > 0)
{
return self::getSupportLevel();
}
return self::SUPPORT_LEVEL_NONE;
}
public static function getSupportLevel()
{
if (\Bitrix\Main\Loader::includeModule('bitrix24'))
{
if (self::isActivePaidSupport())
{
$supportLevel = self::SUPPORT_LEVEL_PAID;
}
else
{
$supportLevel = self::SUPPORT_LEVEL_FREE;
}
}
else
{
$supportLevel = self::SUPPORT_LEVEL_PAID;
}
return $supportLevel;
}
public static function getLicenceLanguage()
{
$lang = 'en';
if (\Bitrix\Main\Loader::includeModule('bitrix24'))
{
$prefix = \CBitrix24::getLicensePrefix();
if ($prefix)
{
$lang = $prefix;
}
}
else
{
if (\Bitrix\Main\Localization\CultureTable::getList(array('filter' => array('=CODE' => 'ru')))->fetch())
{
$lang = 'ru';
}
}
return $lang;
}
public static function getBusinessUsers()
{
$users = null;
$option = \Bitrix\Main\Config\Option::get("bitrix24", "business_tools_unlim_users", false);
if ($option)
{
$users = explode(",", $option);
}
return $users;
}
public static function getAdministrators()
{
$users = array();
if (\Bitrix\Main\Loader::includeModule('bitrix24'))
{
$users = \CBitrix24::getAllAdminId();
}
else
{
$res = \CAllGroup::GetGroupUserEx(1);
while($row = $res->fetch())
{
$users[] = $row["USER_ID"];
}
}
return $users;
}
private static function getBotCode()
{
if (\Bitrix\Main\Loader::includeModule('bitrix24'))
{
if (self::getSupportLevel() == self::SUPPORT_LEVEL_PAID)
{
$code = \Bitrix\Main\Config\Option::get('imbot', "support24_paid_code", "");
}
else
{
$code = \Bitrix\Main\Config\Option::get('imbot', "support24_free_code", "");
}
}
else
{
$lang = self::getLicenceLanguage();
if (array_key_exists($lang, self::LIST_BOX_SUPPORT_CODES))
{
$code = self::LIST_BOX_SUPPORT_CODES[$lang];
}
else
{
$code = self::LIST_BOX_SUPPORT_CODES['default'];
}
}
return $code;
}
public static function register(array $params = Array())
{
if (!\Bitrix\Main\Loader::includeModule('im'))
return false;
$botId = parent::join(self::getBotCode());
if (!$botId)
return false;
\Bitrix\Main\Config\Option::set('imbot', "support24_bot_id", $botId);
\Bitrix\Main\Config\Option::set('imbot', "support24_support_level", self::getSupportLevel());
self::updateBotProperties();
$eventManager = \Bitrix\Main\EventManager::getInstance();
$eventManager->registerEventHandlerCompatible("main", "OnAfterSetOption_~controller_group_name", "imbot", "\Bitrix\ImBot\Bot\Support24", "onAfterLicenseChange");
$eventManager->registerEventHandlerCompatible("main", "OnAfterUserAuthorize", "imbot", "\Bitrix\ImBot\Bot\Support24", "onAfterUserAuthorize");
self::scheduleAction(1, self::SCHEDULE_ACTION_WELCOME, '', 10);
\Bitrix\Im\Command::register(Array(
'MODULE_ID' => self::MODULE_ID,
'BOT_ID' => $botId,
'COMMAND' => 'support24',
'HIDDEN' => 'Y',
'CLASS' => __CLASS__,
'METHOD_COMMAND_ADD' => 'onCommandAdd'
));
return $botId;
}
public static function unRegister($code = '', $serverRequest = true)
{
if (!\Bitrix\Main\Loader::includeModule('im'))
return false;
self::sendRequestFinalizeSession();
$code = self::getBotCode();
$botId = self::getBotId();
$result = \Bitrix\Im\Bot::unRegister(Array('BOT_ID' => $botId));
if (!$result)
{
return false;
}
self::deleteScheduledAction(self::SCHEDULE_DELETE_ALL);
\Bitrix\Main\Config\Option::set('imbot', "support24_bot_id", 0);
\Bitrix\Main\Config\Option::set('imbot', "network_".$code."_bot_id", 0);
$eventManager = \Bitrix\Main\EventManager::getInstance();
$eventManager->unregisterEventHandler("main", "OnAfterSetOption_~controller_group_name", "imbot", "\Bitrix\ImBot\Bot\Support24", "onAfterLicenseChange");
$eventManager->unregisterEventHandler("main", "OnAfterUserAuthorize", "imbot", "\Bitrix\ImBot\Bot\Support24", "onAfterUserAuthorize");
if ($serverRequest)
{
$result = self::sendUnregisterRequest($code, $botId);
}
return $result;
}
public static function isEnabled()
{
return self::getBotId() > 0;
}
public static function getBotId()
{
return \Bitrix\Main\Config\Option::get('imbot', "support24_bot_id", 0);
}
public static function getBotName()
{
$optionName = self::getSupportLevel() == self::SUPPORT_LEVEL_FREE? "support24_free_name": "support24_paid_name";
return \Bitrix\Main\Config\Option::get('imbot', $optionName, '');
}
public static function getBotDesc()
{
$optionName = self::getSupportLevel() == self::SUPPORT_LEVEL_FREE? "support24_free_desc": "support24_paid_desc";
return \Bitrix\Main\Config\Option::get('imbot', $optionName, '');
}
public static function getBotAvatar()
{
$optionName = self::getSupportLevel() == self::SUPPORT_LEVEL_FREE? "support24_free_avatar": "support24_paid_avatar";
return \Bitrix\Main\Config\Option::get('imbot', $optionName, '');
}
public static function getPartnerId()
{
return 0;
}
public static function getPartnerName()
{
return '';
}
public static function getPartnerCode()
{
return \Bitrix\Main\Config\Option::get("bitrix24", "partner_ol", "");
}
public static function getPartnerData()
{
return '';
}
public static function getFreeSupportLifeTime()
{
return (int)\Bitrix\Main\Config\Option::get('imbot', "support24_free_days", 16);
}
public static function isFreeSupportLifeTimeExpired()
{
$generationDate = (int)\Bitrix\Main\Config\Option::get('imbot', 'support24_free_start_date', 0);
if ($generationDate == 0)
{
\Bitrix\Main\Config\Option::set('imbot', 'support24_free_start_date', time());
return true;
}
$isActive = time() - $generationDate < 86400 * self::getFreeSupportLifeTime();
return !$isActive;
}
public static function isActiveFreeSupport()
{
if (self::getSupportLevel() != self::SUPPORT_LEVEL_FREE)
{
return false;
}
if (self::getFreeSupportLifeTime() == self::SUPPORT_TIME_UNLIMITED)
{
return true;
}
return !self::isFreeSupportLifeTimeExpired();
}
public static function isActiveFreeSupportForAll()
{
return (bool)\Bitrix\Main\Config\Option::get('imbot', 'support24_free_for_all', false);
}
public static function isActiveFreeSupportForUser($userId)
{
if (!self::getBotId())
return false;
if (self::getSupportLevel() != self::SUPPORT_LEVEL_FREE)
return false;
if (!\CModule::IncludeModule('bitrix24'))
return false;
if (self::isActivePartnerSupport() && !self::isUserIntegrator($userId))
return false;
if (self::isActiveFreeSupportForAll())
return true;
// temporary remove because free plan is unlimited
//if (\CBitrix24BusinessTools::isLicenseUnlimited())
// return true;
if (self::isUserAdmin($userId) || self::isUserIntegrator($userId))
return true;
// temporary remove because free plan is unlimited
//$users = \CBitrix24BusinessTools::getUnlimUsers();
//if (in_array($userId, $users))
// return true;
return false;
}
public static function isUserAdmin($userId)
{
if (isset(self::$isAdmin[$userId]))
{
return self::$isAdmin[$userId];
}
global $USER;
if (\Bitrix\Main\Loader::includeModule('bitrix24'))
{
if (is_object($USER) && $USER->GetId() > 0 && $USER->GetId() == $userId && $USER->IsAdmin())
{
$result = true;
}
else
{
$result = \CBitrix24::IsPortalAdmin($userId);
}
}
else
{
if (is_object($USER) && $USER->GetId() > 0 && $USER->GetId() == $userId)
{
$result = $USER->IsAdmin();
}
else
{
$result = false;
$groups = \Bitrix\Main\UserTable::getUserGroupIds($userId);
foreach ($groups as $groupId)
{
if ($groupId == 1)
{
$result = true;
break;
}
}
}
}
self::$isAdmin[$userId] = $result;
return $result;
}
public static function isUserIntegrator($userId)
{
if (!$userId)
{
return false;
}
if (isset(self::$isIntegrator[$userId]))
{
return self::$isIntegrator[$userId];
}
if (\Bitrix\Main\Loader::includeModule('bitrix24'))
{
$result = \CBitrix24::isIntegrator($userId);
}
else
{
$result = false;
}
self::$isIntegrator[$userId] = $result;
return $result;
}
public static function isActivePartnerSupport()
{
return Partner24::isEnabled() && Partner24::isActiveSupport();
}
public static function isActivePaidSupport()
{
return (bool)\Bitrix\Main\Config\Option::get('imbot', 'support24_paid_active', false);
}
public static function isActivePaidSupportForAll()
{
return (bool)\Bitrix\Main\Config\Option::get('imbot', 'support24_paid_for_all', false);
}
public static function isActivePaidSupportForUser($userId)
{
if (!self::getBotId())
{
return false;
}
if (self::getSupportLevel() != self::SUPPORT_LEVEL_PAID)
{
return false;
}
if (self::isActivePartnerSupport() && !self::isUserIntegrator($userId))
{
return false;
}
if (self::isActivePaidSupportForAll())
{
return true;
}
if (!$userId)
{
return false;
}
return self::isUserAdmin($userId) || self::isUserIntegrator($userId);
}
public static function isNeedUpdateBotFieldsAfterNewMessage()
{
return false;
}
public static function onAnswerAdd($command, $params)
{
return self::onReceiveCommand($command, $params);
}
public static function onReceiveCommand($command, $params)
{
if (isset($params['LINE']['CODE']) && $params['LINE']['CODE'] !== self::getBotCode())
{
return new \Bitrix\ImBot\Error(__METHOD__, 'SUPPORT_CODE_MISMATCH', 'Support code is not correct for this portal');
}
return parent::onReceiveCommand($command, $params);
}
public static function isNeedUpdateBotAvatarAfterNewMessage()
{
return (bool)self::getBotAvatar() !== true;
}
public static function onWelcomeMessage($dialogId, $joinFields)
{
if (!\Bitrix\Main\Loader::includeModule('im'))
return false;
$message = '';
$messageFields = $joinFields;
$messageFields['DIALOG_ID'] = $dialogId;
if ($messageFields['CHAT_TYPE'] != IM_MESSAGE_PRIVATE)
{
$groupLimited = self::getMessage('GROUP_LIMITED');
if ($groupLimited)
{
self::sendMessage(Array(
'DIALOG_ID' => $messageFields['DIALOG_ID'],
'MESSAGE' => $groupLimited,
'SYSTEM' => 'N',
'URL_PREVIEW' => 'N'
));
}
$chat = new \CIMChat(self::getBotId());
$chat->DeleteUser(substr($dialogId, 4), self::getBotId());
return true;
}
if (
self::isActivePartnerSupport()
&& !self::isUserIntegrator($messageFields['USER_ID'])
)
{
$message = self::getMessage('MESSAGE_PARTNER');
}
else if (self::getSupportLevel() == self::SUPPORT_LEVEL_FREE)
{
if (self::isUserIntegrator($messageFields['USER_ID']))
{
$message = self::getMessage('WELCOME_INTEGRATOR');
}
else if (self::isActiveFreeSupport())
{
if (self::isActiveFreeSupportForUser($messageFields['USER_ID']))
{
$message = self::getMessage('WELCOME');
}
else
{
$message = self::getMessage('WELCOME_LIMITED');
}
}
else
{
$message = self::getMessage('WELCOME_END');
}
}
else if (self::getSupportLevel() == self::SUPPORT_LEVEL_PAID)
{
if (self::isUserIntegrator($messageFields['USER_ID']))
{
$message = self::getMessage('WELCOME_INTEGRATOR');
}
else if (self::isActivePaidSupportForUser($messageFields['USER_ID']))
{
$message = self::getMessage('WELCOME');
}
else
{
$message = self::getMessage('WELCOME_LIMITED');
}
}
if (empty($message))
{
return true;
}
\CUserOptions::SetOption("imbot", 'support24_welcome_message', time(), false, $messageFields['USER_ID']);
self::sendMessage(Array(
'DIALOG_ID' => $messageFields['USER_ID'],
'MESSAGE' => $message,
'SYSTEM' => 'N',
'URL_PREVIEW' => 'N'
));
if (
self::getSupportLevel() == self::SUPPORT_LEVEL_FREE
&& self::isActiveFreeSupport()
&& self::isActiveFreeSupportForUser($messageFields['USER_ID'])
)
{
self::scheduleAction($messageFields['USER_ID'], self::SCHEDULE_ACTION_INVOLVEMENT, '', 24*60);
}
return true;
}
public static function onMessageAdd($messageId, $messageFields)
{
if (!\Bitrix\Main\Loader::includeModule('im'))
return false;
if ($messageFields['MESSAGE_TYPE'] != IM_MESSAGE_PRIVATE)
{
$groupLimited = self::getMessage('GROUP_LIMITED');
if ($groupLimited)
{
self::sendMessage(Array(
'DIALOG_ID' => 'chat'.$messageFields['CHAT_ID'],
'MESSAGE' => $groupLimited,
'SYSTEM' => 'N',
'URL_PREVIEW' => 'N'
));
}
$chat = new \CIMChat(self::getBotId());
$chat->DeleteUser($messageFields['CHAT_ID'], self::getBotId());
return true;
}
$message = '';
if (
self::isActivePartnerSupport()
&& !self::isUserIntegrator($messageFields['USER_ID'])
)
{
$message = self::getMessage('MESSAGE_PARTNER');
}
else if (self::getSupportLevel() == self::SUPPORT_LEVEL_FREE)
{
if (self::isActiveFreeSupport())
{
if (!self::isActiveFreeSupportForUser($messageFields['FROM_USER_ID']))
{
$message = self::getMessage('MESSAGE_LIMITED');
}
}
else if (!self::isUserIntegrator($messageFields['FROM_USER_ID']))
{
$message = self::getMessage('MESSAGE_END');
}
}
else if (self::getSupportLevel() == self::SUPPORT_LEVEL_PAID)
{
if (!self::isActivePaidSupportForUser($messageFields['FROM_USER_ID']))
{
$message = self::getMessage('MESSAGE_LIMITED');
}
}
if (!empty($message))
{
self::sendMessage(Array(
'DIALOG_ID' => $messageFields['FROM_USER_ID'],
'MESSAGE' => $message,
'SYSTEM' => 'N',
'URL_PREVIEW' => 'N'
));
return true;
}
return parent::onMessageAdd($messageId, $messageFields);
}
public static function onStartWriting($params)
{
if (self::isActivePartnerSupport())
{
if (!self::isUserIntegrator($params['USER_ID']))
{
return false;
}
}
if (self::getSupportLevel() == self::SUPPORT_LEVEL_FREE)
{
if (self::isActiveFreeSupport())
{
if (!self::isActiveFreeSupportForUser($params['USER_ID']))
{
return false;
}
}
else if (!self::isUserIntegrator($params['USER_ID']))
{
return false;
}
}
else if (self::getSupportLevel() == self::SUPPORT_LEVEL_PAID)
{
if (!self::isActivePaidSupportForUser($params['USER_ID']))
{
return false;
}
}
return parent::onStartWriting($params);
}
public static function onAfterLicenseChange()
{
if (!\Bitrix\Main\Loader::includeModule('im'))
return false;
if (!\Bitrix\Main\Loader::includeModule('bitrix24'))
return false;
if (!self::getBotId())
return false;
$previousDemoState = \Bitrix\Main\Config\Option::get('imbot', "support24_demo_active", false);
$previousSupportLevel = \Bitrix\Main\Config\Option::get('imbot', "support24_support_level", "free");
$currentSupportLevel = self::getSupportLevel();
$isPreviousSupportLevelPartner = $previousSupportLevel === self::SUPPORT_LEVEL_PARTNER;
$currentLicence = \CBitrix24::getLicenseType(\CBitrix24::LICENSE_TYPE_CURRENT);
$currentDemoState = $currentLicence == 'demo';
\Bitrix\Main\Config\Option::set('imbot', "support24_demo_active", $currentDemoState);
$isSupportLevelChange = $previousSupportLevel != $currentSupportLevel;
$isDemoLevelChange = $previousDemoState != $currentDemoState;
if (!$isSupportLevelChange && !$isDemoLevelChange)
{
return true;
}
if ($isSupportLevelChange)
{
\Bitrix\Main\Config\Option::set('imbot', "support24_support_level", $currentSupportLevel);
}
$previousLicence = \CBitrix24::getLicenseType(\CBitrix24::LICENSE_TYPE_PREVIOUS);
$currentLicence = \CBitrix24::getLicenseType(\CBitrix24::LICENSE_TYPE_CURRENT);
if (self::getSupportLevel() == self::SUPPORT_LEVEL_PAID)
{
$previousCode = \Bitrix\Main\Config\Option::get('imbot', "support24_free_code", "");
$currentCode = \Bitrix\Main\Config\Option::get('imbot', "support24_paid_code", "");
}
else
{
$previousCode = \Bitrix\Main\Config\Option::get('imbot', "support24_paid_code", "");
$currentCode = \Bitrix\Main\Config\Option::get('imbot', "support24_free_code", "");
}
if ($isPreviousSupportLevelPartner)
{
$previousCode = self::getPartnerCode();
}
if ($isSupportLevelChange)
{
self::deleteScheduledAction(self::SCHEDULE_DELETE_ALL);
}
if ($currentLicence == 'demo')
{
\Bitrix\Main\Config\Option::set('imbot', 'support24_free_start_date', time());
}
self::updateBotProperties();
self::sendNotifyAboutChangeLevel([
'BUSINESS_USERS' => self::getBusinessUsers(),
'IS_SUPPORT_LEVEL_CHANGE' => $isSupportLevelChange,
'IS_DEMO_LEVEL_CHANGE' => $isDemoLevelChange,
]);
\Bitrix\Main\Config\Option::set('imbot', "network_".$previousCode."_bot_id", 0);
\Bitrix\Main\Config\Option::set('imbot', "network_".$currentCode."_bot_id", self::getBotId());
$http = new \Bitrix\ImBot\Http(parent::BOT_CODE);
$http->query(
'clientChangeLicence',
Array(
'BOT_ID' => self::getBotId(),
'PREVIOUS_LICENCE_TYPE' => $previousLicence,
'PREVIOUS_LICENCE_NAME' => \CBitrix24::getLicenseName($previousLicence),
'CURRENT_LICENCE_TYPE' => $currentLicence,
'CURRENT_LICENCE_NAME' => \CBitrix24::getLicenseName($currentLicence),
'PREVIOUS_BOT_CODE' => $previousCode,
'CURRENT_BOT_CODE' => $currentCode,
'MESSAGE' => self::getMessage('SUPPORT_INFO_CHANGE_CODE', $previousSupportLevel),
),
false
);
return true;
}
public static function onAfterSupportCodeChange($previousFreeCode = '', $previousPaidCode = '')
{
if (!\Bitrix\Main\Loader::includeModule('im'))
return false;
if (!\Bitrix\Main\Loader::includeModule('bitrix24'))
return false;
if (!self::getBotId())
return false;
$currentLicence = \CBitrix24::getLicenseType(\CBitrix24::LICENSE_TYPE_CURRENT);
$previousSupportLevel = self::getSupportLevel() == self::SUPPORT_LEVEL_PAID? self::SUPPORT_LEVEL_FREE: self::SUPPORT_LEVEL_PAID;
if (self::getSupportLevel() == self::SUPPORT_LEVEL_PAID)
{
if (!$previousPaidCode)
{
return false;
}
$previousCode = $previousPaidCode;
$currentCode = \Bitrix\Main\Config\Option::get('imbot', "support24_paid_code", "");
}
else
{
if (!$previousFreeCode)
{
return false;
}
$previousCode = $previousFreeCode;
$currentCode = \Bitrix\Main\Config\Option::get('imbot', "support24_free_code", "");
}
self::updateBotProperties();
self::sendNotifyAboutChangeLevel([
'BUSINESS_USERS' => self::getBusinessUsers(),
'IS_SUPPORT_CODE_CHANGE' => true,
]);
\Bitrix\Main\Config\Option::set('imbot', "network_".$previousCode."_bot_id", 0);
\Bitrix\Main\Config\Option::set('imbot', "network_".$currentCode."_bot_id", self::getBotId());
$http = new \Bitrix\ImBot\Http(parent::BOT_CODE);
$http->query(
'clientChangeLicence',
Array(
'BOT_ID' => self::getBotId(),
'PREVIOUS_LICENCE_TYPE' => $currentLicence,
'PREVIOUS_LICENCE_NAME' => \CBitrix24::getLicenseName($currentLicence),
'CURRENT_LICENCE_TYPE' => $currentLicence,
'CURRENT_LICENCE_NAME' => \CBitrix24::getLicenseName($currentLicence),
'PREVIOUS_BOT_CODE' => $previousCode,
'CURRENT_BOT_CODE' => $currentCode,
'MESSAGE' => self::getMessage('SUPPORT_INFO_CHANGE_CODE', $previousSupportLevel),
),
false
);
return true;
}
public static function onCommandAdd($messageId, $messageFields)
{
if ($messageFields['SYSTEM'] === 'Y')
return false;
if ($messageFields['COMMAND_CONTEXT'] !== 'KEYBOARD')
return false;
if ($messageFields['MESSAGE_TYPE'] !== IM_MESSAGE_PRIVATE)
return false;
if ($messageFields['COMMAND'] !== 'support24')
return false;
if ($messageFields['TO_USER_ID'] != self::getBotId())
return false;
$messageParams = [];
if ($messageFields['COMMAND_PARAMS'] === 'activatePartnerSupport')
{
$keyboard = new \Bitrix\Im\Bot\Keyboard(self::getBotId());
$keyboard->addButton(Array(
"DISPLAY" => "LINE",
"TEXT" => self::getMessage('PARTNER_BUTTON_MANAGE'),
"LINK" => self::getMessage('PARTNER_BUTTON_MANAGE_URL'),
"CONTEXT" => "DESKTOP",
));
$messageParams['KEYBOARD'] = $keyboard;
$attach = new \CIMMessageParamAttach(null, \CIMMessageParamAttach::NORMAL);
$attach->AddMessage(self::getMessage('PARTNER_REQUEST_PROCESSED'));
$messageParams['ATTACH'] = $attach;
$result = Partner24::acceptRequest($messageFields['FROM_USER_ID']);
if (!$result)
{
return false;
}
}
else
{
if ($messageFields['COMMAND_PARAMS'] === 'deactivatePartnerSupport')
{
Partner24::deactivate($messageFields['FROM_USER_ID']);
$attach = new \CIMMessageParamAttach(null, \CIMMessageParamAttach::NORMAL);
$attach->AddMessage(self::getMessage('PARTNER_REQUEST_PROCESSED'));
$messageParams['ATTACH'] = $attach;
}
else if ($messageFields['COMMAND_PARAMS'] === 'declinePartnerRequest')
{
Partner24::declineRequest($messageFields['FROM_USER_ID']);
$attach = new \CIMMessageParamAttach(null, \CIMMessageParamAttach::PROBLEM);
$attach->AddMessage(self::getMessage('PARTNER_REQUEST_REJECTED'));
$messageParams['ATTACH'] = $attach;
}
$messageParams['KEYBOARD'] = 'N';
}
\CIMMessageParam::Set($messageId, $messageParams);
\CIMMessageParam::SendPull($messageId, ['ATTACH', 'KEYBOARD']);
return true;
}
public static function sendNotifyAboutChangeLevel($params)
{
if (self::isActivePartnerSupport())
{
return false;
}
$businessUsers = $params['BUSINESS_USERS'];
$isSupportLevelChange = (bool)$params['IS_SUPPORT_LEVEL_CHANGE'];
$isSupportCodeChange = (bool)$params['IS_SUPPORT_CODE_CHANGE'];
$isDemoLevelChange = (bool)$params['IS_DEMO_LEVEL_CHANGE'];
$query = "
SELECT
RU.USER_ID,
RU.CHAT_ID,
IF(UNIX_TIMESTAMP(M.DATE_CREATE) > UNIX_TIMESTAMP()-86400*7, 'Y', 'N') RECENTLY_TALK
FROM
b_im_relation RB,
b_im_relation RU LEFT JOIN b_im_message M ON RU.LAST_ID = M.ID
WHERE
RB.USER_ID = ".self::getBotId()."
and RU.USER_ID != ".self::getBotId()."
and RB.MESSAGE_TYPE = '".IM_MESSAGE_PRIVATE."'
and RU.MESSAGE_TYPE = '".IM_MESSAGE_PRIVATE."'
and RB.CHAT_ID = RU.CHAT_ID
";
$dialogs = \Bitrix\Main\Application::getInstance()->getConnection()->query($query)->fetchAll();
if (self::getSupportLevel() == self::SUPPORT_LEVEL_PAID)
{
foreach ($dialogs as $dialog)
{
if ($dialog['USER_ID'] == self::getBotId())
{
continue;
}
$message = '';
if ($isSupportLevelChange)
{
if (self::isActivePaidSupportForUser($dialog['USER_ID']))
{
$message = self::getMessage('CHANGE_ADMIN');
}
else
{
$message = self::getMessage('CHANGE_USER');
}
}
else if ($isDemoLevelChange)
{
if (self::isActivePaidSupportForUser($dialog['USER_ID']))
{
$message = self::getMessage('CHANGE_DEMO');
}
}
else if ($isSupportCodeChange)
{
if (self::isActivePaidSupportForUser($dialog['USER_ID']))
{
$message = self::getMessage('CHANGE_CODE');
}
}
if (!$message)
{
continue;
}
if ($dialog['RECENTLY_TALK'] == 'Y')
{
self::sendMessage(Array(
'DIALOG_ID' => $dialog['USER_ID'],
'MESSAGE' => $message,
'SYSTEM' => 'N',
'URL_PREVIEW' => 'N'
));
}
else
{
\Bitrix\Im\Model\MessageTable::add(Array(
'CHAT_ID' => $dialog['CHAT_ID'],
'AUTHOR_ID' => self::getBotId(),
'MESSAGE' => self::replacePlaceholders($message, $dialog['USER_ID'])
));
}
}
}
else
{
$isActiveFreeSupport = self::isActiveFreeSupport();
foreach ($dialogs as $dialog)
{
if ($dialog['USER_ID'] == self::getBotId())
{
continue;
}
$message = '';
if ($isSupportLevelChange)
{
if ($isActiveFreeSupport)
{
if (is_array($businessUsers) && in_array($dialog['USER_ID'], $businessUsers))
{
$message = self::getMessage('CHANGE_BUSINESS');
}
else
{
$message = self::getMessage('CHANGE_ADMIN');
}
}
else
{
$message = self::getMessage('CHANGE_END');
}
}
else if ($isDemoLevelChange)
{
if ($isActiveFreeSupport)
{
$message = self::getMessage('CHANGE_DEMO');
}
}
else if ($isSupportCodeChange)
{
if ($isActiveFreeSupport)
{
$message = self::getMessage('CHANGE_CODE');
}
}
if (!$message)
{
continue;
}
if ($dialog['RECENTLY_TALK'] == 'Y')
{
self::sendMessage(Array(
'DIALOG_ID' => $dialog['USER_ID'],
'MESSAGE' => $message,
'SYSTEM' => 'N',
'URL_PREVIEW' => 'N'
));
}
else
{
\Bitrix\Im\Model\MessageTable::add(Array(
'CHAT_ID' => $dialog['CHAT_ID'],
'AUTHOR_ID' => self::getBotId(),
'MESSAGE' => self::replacePlaceholders($message, $dialog['USER_ID'])
));
}
}
}
return true;
}
public static function sendRequestFinalizeSession($message = '')
{
if (!\Bitrix\Main\Loader::includeModule('im'))
return false;
if (!\Bitrix\Main\Loader::includeModule('bitrix24'))
return false;
if (!self::getBotId())
return false;
$currentLicence = \CBitrix24::getLicenseType(\CBitrix24::LICENSE_TYPE_CURRENT);
if (self::getSupportLevel() == self::SUPPORT_LEVEL_PAID)
{
$currentCode = \Bitrix\Main\Config\Option::get('imbot', "support24_paid_code", "");
}
else
{
$currentCode = \Bitrix\Main\Config\Option::get('imbot', "support24_free_code", "");
}
$http = new \Bitrix\ImBot\Http(parent::BOT_CODE);
$http->query(
'clientRequestFinalizeSession',
Array(
'BOT_ID' => self::getBotId(),
'CURRENT_LICENCE_TYPE' => $currentLicence,
'CURRENT_LICENCE_NAME' => \CBitrix24::getLicenseName($currentLicence),
'CURRENT_BOT_CODE' => $currentCode,
'MESSAGE' => $message,
),
false
);
return true;
}
public static function onAfterUserAuthorize($params)
{
$auth = \CHTTP::ParseAuthRequest();
if (
isset($auth["basic"]) && $auth["basic"]["username"] <> '' && $auth["basic"]["password"] <> ''
&& strpos(strtolower($_SERVER['HTTP_USER_AGENT']), 'bitrix') === false
)
{
return true;
}
if (isset($params['update']) && $params['update'] === false)
{
return true;
}
if ($params['user_fields']['ID'] <= 0)
{
return true;
}
$params['user_fields']['ID'] = intval($params['user_fields']['ID']);
if (isset($_SESSION['SUPPORT24'][$params['user_fields']['ID']]['WELCOME']))
{
return true;
}
if (self::getSupportLevel() != self::SUPPORT_LEVEL_FREE)
{
$_SESSION['SUPPORT24'][$params['user_fields']['ID']]['WELCOME'] = time();
return true;
}
$martaCheck = \CUserOptions::GetOption("imbot", 'support24_welcome_message', 0, $params['user_fields']['ID']);
if ($martaCheck > 0)
{
$_SESSION['SUPPORT24'][$params['user_fields']['ID']]['WELCOME'] = $martaCheck;
return true;
}
$_SESSION['SUPPORT24'][$params['user_fields']['ID']]['WELCOME'] = time();
if (self::isActiveFreeSupport() && self::isActiveFreeSupportForUser($params['user_fields']['ID']))
{
self::scheduleAction($params['user_fields']['ID'], self::SCHEDULE_ACTION_WELCOME, '', 10);
}
\CUserOptions::SetOption("imbot", 'support24_welcome_message', time(), false, $params['user_fields']['ID']);
return true;
}
public static function updateBotProperties()
{
if (!\Bitrix\Main\Loader::includeModule('im'))
{
return false;
}
if (!self::getBotId())
{
return false;
}
$botData = \Bitrix\Im\User::getInstance(self::getBotId());
$userAvatar = \Bitrix\Im\User::uploadAvatar(self::getBotAvatar(), self::getBotId());
if ($userAvatar && $botData->getAvatarId() != $userAvatar)
{
$connection = \Bitrix\Main\Application::getConnection();
$connection->query("UPDATE b_user SET PERSONAL_PHOTO = ".intval($userAvatar)." WHERE ID = ".intval(self::getBotId()));
}
$botCache = \Bitrix\Im\Bot::getCache(self::getBotId());
if ($botCache['APP_ID'] !== self::getBotCode())
{
\Bitrix\Main\Config\Option::set(self::MODULE_ID, parent::BOT_CODE.'_'.$botCache['APP_ID']."_bot_id", 0);
\Bitrix\Main\Config\Option::set(self::MODULE_ID, parent::BOT_CODE.'_'.self::getBotCode()."_bot_id", self::getBotId());
}
\Bitrix\Im\Bot::update(Array('BOT_ID' => self::getBotId()), Array(
'CLASS' => __CLASS__,
'METHOD_MESSAGE_ADD' => 'onMessageAdd',
'METHOD_WELCOME_MESSAGE' => 'onWelcomeMessage',
'TEXT_CHAT_WELCOME_MESSAGE' => '',
'TEXT_PRIVATE_WELCOME_MESSAGE' => '',
'VERIFIED' => 'Y',
'CODE' => 'network_'.self::getBotCode(),
'APP_ID' => self::getBotCode(),
));
$user = new \CUser;
$user->Update(self::getBotId(), Array(
'LOGIN' => 'bot_imbot_support24',
'NAME' => self::getBotName(),
'WORK_POSITION' => self::getBotDesc()
));
return true;
}
public static function sendMessage($messageFields)
{
if (!\Bitrix\Main\Loader::includeModule('im'))
{
return [];
}
$userId = 0;
if (isset($messageFields['TO_USER_ID']))
{
$userId = $messageFields['TO_USER_ID'];
}
else if (isset($messageFields['DIALOG_ID']))
{
if (preg_match('/^[0-9]{1,}$/i', $messageFields['DIALOG_ID']))
{
$userId = $messageFields['DIALOG_ID'];
}
else if (
$messageFields['DIALOG_ID'] === 'ADMIN'
|| $messageFields['DIALOG_ID'] === 'BUSINESS'
)
{
if ($messageFields['DIALOG_ID'] === 'ADMIN')
{
$users = self::getAdministrators();
}
else if ($messageFields['DIALOG_ID'] === 'BUSINESS')
{
$users = self::getBusinessUsers();
}
$result = [];
foreach ($users as $userId)
{
$messageFields['DIALOG_ID'] = $userId;
$result = array_merge($result, self::sendMessage($messageFields));
}
return $result;
}
}
$messageFields['FROM_USER_ID'] = self::getBotId();
$messageFields['PARAMS']['IMOL_QUOTE_MSG'] = 'Y';
$messageFields['MESSAGE'] = self::replacePlaceholders($messageFields['MESSAGE'], $userId);
$messageId = \CIMMessenger::Add($messageFields);
if ($messageId)
{
return [$messageId];
}
return [];
}
public static function replacePlaceholders($message, $userId = 0)
{
if (!\Bitrix\Main\Loader::includeModule('im'))
{
return $message;
}
if ($userId)
{
$message = str_replace(Array(
'#USER_NAME#',
'#USER_LAST_NAME#',
'#USER_FULL_NAME#',
), Array(
\Bitrix\Im\User::getInstance($userId)->getName(false),
\Bitrix\Im\User::getInstance($userId)->getLastName(false),
\Bitrix\Im\User::getInstance($userId)->getFullName(false),
), $message);
}
if (!\Bitrix\Main\Loader::includeModule('bitrix24'))
{
return $message;
}
$currentLicence = \CBitrix24::getLicenseType(\CBitrix24::LICENSE_TYPE_CURRENT);
$previousLicence = \CBitrix24::getLicenseType(\CBitrix24::LICENSE_TYPE_PREVIOUS);
$currentLicenceName = \CBitrix24::getLicenseName($currentLicence);
$currentLicenceName = $currentLicenceName? $currentLicenceName: $currentLicence;
$previousLicenceName = \CBitrix24::getLicenseName($previousLicence);
$previousLicenceName = $previousLicenceName? $previousLicenceName: $previousLicence;
$message = str_replace(Array(
'#SUPPORT_ID#',
'#SUPPORT_NAME#',
'#TARIFF_NAME#',
'#TARIFF_CODE#',
'#PREVIOUS_TARIFF_NAME#',
'#PREVIOUS_TARIFF_CODE#',
), Array(
self::getBotId(),
self::getBotName(),
$currentLicenceName,
$currentLicence,
$previousLicenceName,
$previousLicence,
), $message);
if (self::isEnabled())
{
$message = str_replace(Array(
'#PARTNER_NAME#',
'#PARTNER_BOT_ID#',
'#PARTNER_BOT_NAME#',
), Array(
Partner24::getPartnerName(),
Partner24::getBotId(),
Partner24::getBotName(),
), $message);
}
return $message;
}
public static function scheduleAction($userId, $action, $code = '', $delayMinutes = 1)
{
if (!($userId === 'ADMIN' || $userId === 'BUSINESS'))
{
$userId = intval($userId);
if ($userId <= 0)
{
return false;
}
}
$result = \CAgent::GetList(array(), array('MODULE_ID'=>'imbot', '=NAME'=> __CLASS__."::scheduledActionAgent(".$userId.", '".$action."', '".$code."');"));
while($agent = $result->Fetch())
{
\CAgent::Delete($agent['ID']);
}
$delaySeconds = intval($delayMinutes) * 60;
\CAgent::AddAgent(__CLASS__."::scheduledActionAgent(".$userId.", '".$action."', '".$code."');", "imbot", "N", $delaySeconds, "", "Y", ConvertTimeStamp(time()+\CTimeZone::GetOffset()+$delaySeconds, "FULL"));
return true;
}
public static function deleteScheduledAction($userId = null, $action = '', $code = '')
{
if (!($userId === 'ADMIN' || $userId === 'BUSINESS'))
{
$userId = intval($userId);
}
$action = trim($action);
$code = trim($code);
$filter = array('MODULE_ID' => 'imbot' );
if (!$userId)
{
$filter['NAME'] = __CLASS__."::scheduledActionAgent(%";
}
else
{
if ($action && $code)
{
$filter['=NAME'] = __CLASS__."::scheduledActionAgent(".$userId.", '".$action."', '".$code."');";
}
else if ($action)
{
$filter['NAME'] = __CLASS__."::scheduledActionAgent(".$userId.", '".$action."', %";
}
else
{
$filter['NAME'] = __CLASS__."::scheduledActionAgent(".$userId.", %";
}
}
$result = \CAgent::GetList(array(), $filter);
while($agent = $result->Fetch())
{
\CAgent::Delete($agent['ID']);
}
return true;
}
public static function scheduledActionAgent($userId, $action, $code = '')
{
self::execScheduleAction($userId, $action, $code);
return "";
}
public static function execScheduleAction($userId, $action, $code = '')
{
if (!\Bitrix\Main\Loader::includeModule('im'))
{
return false;
}
if (!($userId === 'ADMIN' || $userId === 'BUSINESS'))
{
$userId = intval($userId);
if ($userId <= 0)
{
return false;
}
}
if ($action == self::SCHEDULE_ACTION_WELCOME)
{
if (self::getSupportLevel() != self::SUPPORT_LEVEL_FREE)
{
return true;
}
else if (!self::isActiveFreeSupport() || !self::isActiveFreeSupportForUser($userId))
{
return true;
}
\CIMMessage::GetChatId($userId, self::getBotId());
}
else if ($action == self::SCHEDULE_ACTION_INVOLVEMENT)
{
if (self::getSupportLevel() != self::SUPPORT_LEVEL_FREE)
{
return true;
}
else if (!self::isActiveFreeSupport() || !self::isActiveFreeSupportForUser($userId))
{
return true;
}
$generationDate = (int)\Bitrix\Main\Config\Option::get('imbot', 'support24_free_start_date', 0);
$currentDay = floor((time() - $generationDate) / 86400) + 1;
self::scheduleAction($userId, self::SCHEDULE_ACTION_INVOLVEMENT, '', 24*60);
$message = self::getMessage($currentDay);
if (strlen($message) <= 0)
{
return false;
}
$lastMessageMinTime = self::INVOLVEMENT_LAST_MESSAGE_BLOCK_TIME * 60 * 60; // hour to second
$query = "
SELECT
RU.USER_ID,
RU.CHAT_ID,
IF(UNIX_TIMESTAMP(MB.DATE_CREATE) > UNIX_TIMESTAMP()-".$lastMessageMinTime.", 'Y', 'N') BOT_RECENTLY_TALK,
IF(UNIX_TIMESTAMP(MU.DATE_CREATE) > UNIX_TIMESTAMP()-".$lastMessageMinTime.", 'Y', 'N') USER_RECENTLY_TALK
FROM
b_im_relation RB LEFT JOIN b_im_message MB ON RB.LAST_ID = MB.ID,
b_im_relation RU LEFT JOIN b_im_message MU ON RU.LAST_ID = MU.ID
WHERE
RB.USER_ID = ".self::getBotId()."
and RU.USER_ID = ".$userId."
and RB.MESSAGE_TYPE = '".IM_MESSAGE_PRIVATE."'
and RU.MESSAGE_TYPE = '".IM_MESSAGE_PRIVATE."'
and RB.CHAT_ID = RU.CHAT_ID
";
$dialog = \Bitrix\Main\Application::getInstance()->getConnection()->query($query)->fetch();
if (
$dialog['BOT_RECENTLY_TALK'] == 'Y'
|| $dialog['USER_RECENTLY_TALK'] == 'Y'
)
{
return false;
}
self::sendMessage(Array(
'DIALOG_ID' => $userId,
'MESSAGE' => $message,
'SYSTEM' => 'N',
'URL_PREVIEW' => 'N'
));
return true;
}
else if ($action == self::SCHEDULE_ACTION_MESSAGE)
{
$code = trim($code);
if (strlen($code) <= 0)
{
return false;
}
$message = self::getMessage($code);
if (strlen($message) <= 0)
{
return false;
}
self::sendMessage(Array(
'DIALOG_ID' => $userId,
'MESSAGE' => $message,
'SYSTEM' => 'N',
'URL_PREVIEW' => 'N'
));
}
else if ($action == self::SCHEDULE_ACTION_PARTNER_JOIN)
{
$keyboard = new \Bitrix\Im\Bot\Keyboard(self::getBotId());
$keyboard->addButton(Array(
"DISPLAY" => "LINE",
"TEXT" => self::getMessage('PARTNER_BUTTON_YES'),
"BG_COLOR" => "#29619b",
"TEXT_COLOR" => "#fff",
"BLOCK" => "Y",
"COMMAND" => "support24",
"COMMAND_PARAMS" => "activatePartnerSupport",
));
$keyboard->addButton(Array(
"DISPLAY" => "LINE",
"TEXT" => self::getMessage('PARTNER_BUTTON_NO'),
"BG_COLOR" => "#990000",
"TEXT_COLOR" => "#fff",
"BLOCK" => "Y",
"COMMAND" => "support24",
"COMMAND_PARAMS" => "declinePartnerRequest",
));
self::sendMessage(Array(
'DIALOG_ID' => $userId,
'MESSAGE' => self::getMessage('PARTNER_REQUEST'),
'KEYBOARD' => $keyboard,
'SYSTEM' => 'N',
'URL_PREVIEW' => 'N'
));
return true;
}
else
{
return false;
}
return true;
}
public static function getMessage($code, $supportLevel = null)
{
if (!$supportLevel)
{
$supportLevel = self::getSupportLevel();
}
$supportLevel = strtolower($supportLevel);
if (substr($code, 0, 4) == 'DAY_')
{
$code = substr($code, 4);
}
$optionCode = $supportLevel == self::SUPPORT_LEVEL_FREE? "support24_free_messages": "support24_paid_messages";
$messages = unserialize(\Bitrix\Main\Config\Option::get('imbot', $optionCode, "a:0:{}"));
return isset($messages[$code])? $messages[$code]: '';
}
}